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What is your cancellation / return policy?

Our return policy is very simple:

http://pbskidsondemand.com/moneybackguarantee.html

If you're not happy with a purchase that you made on pbskidsondemand.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - PBS Kids does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

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